Welcome to Martfury Online Shopping Store !
Effective Date:24-4-2025
At OSN World, we aim to ensure your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your order, please review our policy below regarding returns, exchanges, and refunds.
You may request a return within [7/14/30] days of receiving your order if the product is:
Some items are non-refundable and non-returnable, including:
To initiate a return, please contact our support team at support@osnworld.com with your order number and reason for return. We will provide you with return instructions and a return address.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within [5–10 business days].
If you haven’t received a refund yet:
We replace items only if they are defective or damaged. If you need to exchange a product, email us at support@osnworld.com and include your order number and issue details.
Customers are responsible for paying return shipping costs unless the item was damaged or incorrect due to our error. Shipping costs are non-refundable.
For more information about our Refund Policy or if you have any questions, please contact us:
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